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COVID-19 Safety & FREE SHIPPING to select countries

Pre-Order Update

(Last updated November 9th, 2020)

Thank you so much for your patience! 🙏

Wow, this year has been challenging, but we're making it through and we couldn't do it without your support and good vibes! By pre-ordering Cyclo Slings and Chiburi Wallets, you have helped bridge our small family business through one of the most difficult financial times we've had, and for that, we are incredibly grateful, THANK YOU!

We completely understand your frustration and disappointment in the long wait time. 

Shipping has proven to be a massive headache during the pandemic and is why there have been so many delays with your pre-order items. Some of you may have reached out directly to us for an update and we’ve given our best estimates but the good news is that we finally have an update from our freight forwarder.

***When we first became aware of the delays, we had an additional set of restocks sent via air shipment to hopefully bridge the gap created by the sea shipment delays. This vessel just arrived and we can begin to chip away at the orders while we wait for the original shipment to arrive at the warehouse!


Delivery Estimates:

  1. The finished goods have been on the ocean from our workshop in Vietnam to our warehouses in the US and Australia since September 9th and are scheduled to be received at customs between November 10th to 15th
  2. After customs clearance, the goods will be transported to our warehouses which will take an additional 2 to 5 days
  3. When the goods FINALLY arrive at our warehouses, our team will unload the goods and process all individual orders between November 16th-20th
  4. We estimate your goodies will arrive on your doorstep starting the last 2 weeks of November.

Your continued patience and support means the world to us!

Have any additional questions or simply want to reach out?

 

If you have any questions or would like to adjust your order, feel free to reach out to Anthony at support@ethnotekbags.com or Cori on Facebook and Instagram.


Thank you again for the support!

- The Ethnotek Team

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